Help & Info

Shipping & Delivery

Worldwide Shipping

We are pleased to offer worldwide shipping with tracking on all orders. Our goal is to ensure that your items reach you in the safest and most efficient manner possible.

  • Europe: Delivery within 1-2 weeks.
  • North America: Delivery within 2-3 weeks.
  • Rest of the World: Delivery can take up to 3 weeks.

 

Please note that all shipping times are estimates and may be subject to local postal service performance and customs clearance delays. We strive to dispatch orders promptly, but delivery times may vary based on your location and external factors beyond our control.

Returns & Refunds

Returns Policy

Due to the specialized nature of motorsport products, we do not offer returns on goods sold. These high-performance items are designed for specific uses where the integrity of the product could be compromised once used.

 

Damaged Goods

However, if your product arrives damaged or defective, we are committed to rectifying the issue. Please contact us immediately if you encounter any problems with your order.

 

12-Month Limited Warranty

All products come with a 12-month limited warranty covering defects in materials and workmanship. This warranty does not cover damage resulting from improper use, accidents, or modifications. If a defect arises and a valid claim is received within the warranty period, we will either replace the product or refund the purchase price at our discretion.

Please ensure you keep all original packaging and documentation that may be required for processing your warranty claim. If you need assistance or have questions about our shipping, returns, or warranty policies, please contact our customer service team. We’re here to help ensure your experience with us is as smooth and satisfying as possible.

FAQ

The XV Tuner Cable is an interface cable that connects your motorcycle’s ECU (Engine Control Unit) to a PC for diagnostics and tuning. It allows you to load custom maps, set tuning parameters, and diagnose issues within the ECU.

The XV Tuner Cable is specifically designed for Aprilia models equipped with the Walbro ECU-C ECU, including all SXV and most RXV models. For newer models with the ECU-G, an adapter is required.

Installation involves connecting one end of the cable to your motorcycle’s ECU and the other end to a USB port on your PC. Detailed instructions are provided with the product, and technical support is available if needed.

The AEM 30-0300 X-Series Wideband UEGO AFR Sensor is a highly accurate air/fuel ratio (AFR) monitoring tool that helps optimize your motorcycle’s performance by providing precise AFR data.

While primarily designed for use with compatible Aprilia models, the AEM AFR Wideband Sensor can be adapted for use on various motorcycles with appropriate modifications and understanding of the vehicle’s fuel management system.

Using both tools allows for precise tuning adjustments, resulting in optimized fuel efficiency, improved throttle response, and enhanced overall performance.

Delivery times vary by location: 1-2 weeks within Europe, 2-3 weeks to North America, and up to 3 weeks for other international destinations. All shipments are tracked.

Contact our customer service immediately to report the issue. We provide replacements or refunds for damaged goods under our 12-month limited warranty.

Yes, the XV Tuner software is required to utilize the cable effectively. This software is provided free of charge with the purchase of the cable.

Refer to the detailed manuals provided with both products, and consider consulting with a professional tuner if you are unfamiliar with motorcycle tuning. Proper installation and use are crucial for achieving desired results and preventing damage to your motorcycle.